We are seeking a detail-oriented Bilingual Human Resources Assistant to join our team! The Bilingual HR Assistant supports day-to-day HR processes and provides administrative support to ensure efficient HR service delivery within a fast-paced operations environment. This role works closely with frontline employees, supervisors, and HR leadership to maintain accurate records, coordinate HR activities, and assist with workforce-related needs such as staffing, onboarding, training coordination, employee relations support, and compliance documentation.

• Work location: onsite at our Sky Chefs kitchen facility located near Austin-Bergstrom International Airport
• Work schedule:  Monday-Friday 8am-4:30pm 
• Compensation: this is an hourly paid position.  Pay rate range $20-23/hour 

Perks and Benefits, available day 1 of employment! 

• Medical, Dental, Vision 
• Vacation, Sick, and Holiday Pay
• 401(k) including company match
• Free parking and daily meal
• Opportunities for Advancement

• Manage and update employee records, including personal information, employment history, and performance evaluations, in compliance with company policies and regulations.
• Facilitate the onboarding process for new hires, including preparing paperwork, conducting orientation sessions, and coordinating training schedules to ensure a smooth transition into the organization.
• Support the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, by assisting with enrollment processes and resolving employee inquiries.
• Prepare HR-related documents, such as employment contracts, offer letters, and disciplinary notices, and ensure compliance with legal requirements and company policies.
• Assist with employee relations activities, including responding to employee inquiries, addressing minor grievances, and escalating issues to HR managers as needed to maintain a positive work environment.
• Generate HR reports and analytics, such as turnover rates, recruitment metrics, and training completion reports, to support decision-making and strategic planning within the HR department.
• Assist with ensuring compliance with relevant employment laws and regulations by staying updated on legal requirements, assisting with audits, and implementing corrective actions as needed.
• Assist with the recruiting process by scheduling interviews, coordinating candidate availability, and supporting hiring managers with timely communication and follow‑up.
• Assist employees with uniform issuance, replacement requests, and compliance with company dress code standards.
• Support employees by responding to inquiries regarding payroll, missing payments, and general HR‑related questions.
• Provide support for employee engagement activities, including assisting with planning, coordination, and communication to ensure successful participation and execution.
• Provide front‑desk assistance, including greeting visitors and employees assisting walk‑in applicants with job applications and opening the door to ensure secure and efficient access to the facility.

• High School Diploma or equivalent required
• Minimum 1 years of experience in human resources required
• Bilingual (English/Spanish) required
• Previous experience in hospitality, manufacturing, food service, logistics, or similar operational settings highly preferred
• Experience supporting recruiting, scheduling interviews or processing new hires
• Experience with applicant tracking systems
• Ability to work with minimal supervision, interact with all levels of management and maintain strict confidentiality
• Ability to prioritize workload in a fast paced, deadline driven environment
• Strong on-the-spot problem-solving / problem resolution