Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

We are seeking a detail-oriented Information Services Coordinator; you’ll be responsible for responding to customer request and inquires, as well as monitoring systems looking for service changes and updates, and preparing documentation for changes

Respond to Customer emails about changes, additional services and meal orders. 
Communicate Changes or Additional services to the department head. 
Work side by side with department head. Print and distribute documents and reports to assigned departments. 
Produce production reports. Print labels as needed. Edit and manually add flights in CBASE system. 
Utilize Customer website to extract Meal Orders for the Day Of and future scheduling. 
RICOH Inventory and order supplies as needed.  
Submit service call as needed for equipment. 
Inventory office supplies and order as needed. 
Pull Specs and Forecast usage as needed. 
Audit flights and diagrams ensure proper distribution and service has been verified per customer specifications.
Request billing documentation from internal stakeholders
Finalize billing
Additional duties, as required

•    High school diploma or general education degree (GED)
•    One to three years of administrative or customer support experience
•    Verbal/Written communication skills
•    Basic knowledge of Microsoft Office programs
•    Analytical skills and a strong attention to detail
•    Must be comfortable working in a fast-paced environment and able to shift priorities in a moment’s notice
•    Problem solving skills; ability to make independent decisions.
•    Must be available to work nights, weekends and holidays”